Current industry standard is 10-20% of the total cost of your trip or activity. For example, if your trip costs $1,000, consider tipping your guide at least $100. As we do a variety of adventures, another guideline is tipping approximately $100-$200 per guide, per day.
Should I purchase travel insurance?
We highly recommend purchasing travel insurance for your entire Alaska adventure. We partner with Travel Safe to offer trip protection. Request a quote here or contact us with questions. Policies must be purchased within 21 days of trip deposit payment in order to receive full benefits.
How is Covid-19 impacting your operations?
Our operations remain open year round. Safety is our top priority and our team continues to monitor and evaluate best practices associated with the Covid-19 pandemic. For operations we will adhere to the most current CDC, state and local guidelines. We will continue to (as we always have) scrub our vehicles inside and out between Learn More
When does payment need to be made?
Day trips: Full payment, which includes a 15% non-refundable deposit, is required in order to secure your reservation. Multi-day trips: For multi-day trips, a 25% non-refundable deposit is due to secure your reservation. For trips booked within 60 days of trip departure, full payment is required to complete the reservation. Final payment is due on Learn More
What types of payment are accepted?
Payment via Visa, Mastercard, check or ACH is accepted. ACH is an electronic funds transfer, it is essentially a digital check entered in a completely secure online portal. The only information that is necessary for payment is to enter your account information in the online payment. For trips of $5,000 or more, payment must be Learn More
What is your cancellation policy?
We are a small, flexible organization; however, we want visitors to understand many of our expenses are incurred prior to trip departure dates. In the event you need to cancel your booking, we offer the following: Day Trips: Cancellations made more than 7 days before the trip start date will receive a full refund, less Learn More