We are a small, flexible organization; however, we want visitors to understand many of our expenses are incurred prior to trip departure dates. In the event you need to cancel your booking, we offer the following:
Day Trips:
Cancellations made more than 7 days before the trip start date will receive a full refund, less 15% deposit. Cancellations made within 7 days prior the trip start date will receive no refund.
Multi-Day Trips & Custom Itineraries:
Cancellations made more than 14 days before the trip start date will receive a full refund, less 25% deposit. Cancellations made within 14 days prior the trip start date will receive no refund.
Funds held may be used as a credit toward a future booking with Traverse Alaska. Credit valid for 2 years.
