In response to Covid-19, we have amended our cancellation policy for 2020 reservations. We are optimistic about the 2021 season; however, we recognize uncertainties remain. In the event a 2021 reservation is made and the state of Alaska restricts travel due to Covid-19 we will honor our 2020/Covid-19 cancellation policy.
For 2021 Reservations
We are a small, flexible organization; however, we want clients to understand many of our expenses are incurred prior to trip departure dates. In the event you need to cancel your booking, we offer the following:
All reservations require a 25% non-refundable deposit to secure trip departure details. If full payment has been received, cancellations made more than 30 days before the trip start date will receive a full refund, less the deposit. Cancellations made within 30 days prior to the trip start date receive no refund.
Rescheduling: Clients may reschedule their trip within 2 years of original reservation date (2021/2022 seasons) and the 25% deposit credit will be applied.
We strongly advise visitors purchase travel insurance with applicable coverage (“cancel for any reason”, pandemic, etc).
For 2020 Reservations
Our revised cancellation policy is valid for 2020 reservations only. Our original cancellation policy can be found under ‘For 2021 reservations’.
All reservations require a 10% non-refundable deposit to secure trip departure details. For 2020 only, due to the Covid-19 pandemic, cancellations made more than 7 days before the trip start date receive a full refund, less the 10% deposit. Cancellations made within 7 days prior to the trip start date receive no refund.
