Full payment, which includes a 25% non-refundable deposit, is required in order to secure your reservation.
Multi-day itineraries and adventures:
For multi-day trips, a 25% non-refundable deposit is due to secure your reservation. For trips booked within 60 days of trip departure, full payment is required to complete reservation.
Final payment is due no later than 60 days prior to trip start date, in ACH/check form.
For 2020 only, due to the Covid-19 pandemic, clients will have up to 30 days prior to the multi-day trip start date to make the required final payment.
Payment via Visa, Mastercard, check or ACH is accepted. See previous payment FAQ for day or multi-day trip payment details.
Please contact us if you have questions regarding trip payment.
We recognize the recent Covid-19 developments may impact travel plans with Traverse Alaska this year. In response, we have amended our cancellation policy to offer clients more flexibility during these uncertain times. Our revised cancellation policy is valid for all 2020 reservations.
For 2020 only, due to the Covid-19 pandemic, cancellations made more than 14 days before the trip start date receive full refund, less the 25% deposit. Cancellations made within 14 days prior to the trip start date receive no refund.
Rescheduling: For 2020 reservations only, clients may reschedule their trip within 2 years of original reservation date (2021/2022 seasons) and the 25% deposit credit will be applied.
*** Original cancellation policy below***
We are a small, flexible organization; however, we want clients to understand many of our expenses are incurred prior to trip departure dates. In the event you need to cancel your booking, we offer the following:
All reservations require a 25% non-refundable deposit to secure trip departure details. If full payment has been received, cancellations made more than 30 days before the trip start date will receive a full refund, less the deposit. Cancellations made within 30 days prior to the trip start date receive no refund.
We strongly advise visitors to purchase travel insurance for your Alaska adventure.
Required gear varies slightly depending on the trip booked. We send a required gear list with your confirmation email after booking. In general, expect to bring the following items.
- Worn-in hiking boots/shoes
- Synthetic or wool hiking clothes, NO COTTON
- Warm base layers
- Rain jacket
- Rain pants
- Reusable water bottle (ex. Nalgene)
We are open year-round for the 2020 season!
We are closely monitoring the Covid-19 situation. For 2020 operations we will adhere to current CDC, state and local guidelines and any restrictions that exist. Ensuring continued health and safety is a top priority for us as we closely monitor the Covid-19 pandemic, and regularly assess any adjustments to our operations. We will continue to (as we always have) scrub our vehicles inside and out between every trip, have hand sanitizer and bleach wipes available, and evolve as the situation progresses.
Stay in touch for more information, and if you have any questions do not hesitate to reach out to us, anytime. We look forward to sharing our wild Alaskan backyard with you soon!