We are a small, flexible organization; however, we want visitors to understand many of our expenses are incurred prior to trip departure dates. In the event you need to cancel your booking, we offer the following:
Day Trips:
Cancellations made more than 7 days before the trip start date will receive a full refund, less 15% deposit. Cancellations made within 7 days prior to the trip start date will receive no refund.
Multi-Day Trips & Custom Itineraries:
A trip qualifies as a Multi-Day Trip anytime more than a single day trip is booked. Cancellations made more than 14 days before the trip start date will receive a full refund, less the 25% non-refundable deposit. Funds held may be used as a credit toward a future booking with Traverse Alaska, credit valid for 2 years.
Cancellations made within 14 days prior to the trip start date are not eligible for a refund.